chatdivo Docs
Learn how to create an AI agent, train it on your knowledge base, connect WhatsApp Business, and start auto-replying to customers in minutes.
Quick start in 3 steps
Go from zero to a live WhatsApp AI agent in under five minutes.
1. Create & train your agent
Add your website URLs, upload PDFs or docs, or paste plain text. chatdivo crawls and indexes everything into your agent's knowledge base.
2. Connect WhatsApp Business
Link your WhatsApp Business number via Meta's secure Embedded Signup OAuth flow — no API keys or manual setup needed.
3. Enable auto-reply
Toggle auto-reply on and your agent starts responding to every incoming WhatsApp message — with human handoff when needed.
Agent configuration
Set your agent's tone, personality, system prompt, response style, and escalation rules to match your brand.
Knowledge base management
Add, update, or remove knowledge sources. Re-crawl URLs, upload new docs, and manage indexed content.
Human handoff
Configure when and how conversations are escalated to your team, with full message context preserved.
Analytics & insights
Track message volume, resolution rates, popular questions, and identify gaps in your knowledge base.