How chatdivo works
Create an AI agent, train it on your knowledge base, connect WhatsApp Business, and let it auto-respond to every customer message — 24/7.
1. Create & train your agent
Upload docs, add URLs, or paste content. Our RAG system indexes everything into a knowledge base your agent uses to answer.
2. Connect WhatsApp Business
Link your WhatsApp Business number via Meta's secure OAuth flow — no API keys or manual setup needed.
3. Auto-reply goes live
Your agent instantly starts responding to incoming WhatsApp messages using your knowledge base — with human handoff when needed.
Everything your WhatsApp support needs
Automate customer conversations on WhatsApp with AI that knows your business inside out.
RAG-powered replies
Every WhatsApp response is generated strictly from your knowledge base — no hallucinations, no open internet.
WhatsApp Business API
Connect via Meta's official Embedded Signup — secure OAuth, no manual API keys, instant activation.
Human handoff
When the AI can't handle it, conversations are escalated to your team with full context preserved.
Analytics & insights
Track message volume, resolution rates, popular questions, and identify knowledge base gaps.
On-brand tone
Customize your agent's personality, tone, and response style so replies feel like your team wrote them.
24/7 auto-reply
Never miss a WhatsApp message again — your agent responds instantly, day or night, weekends included.
Built on top of the platforms you trust
chatdivo connects directly with WhatsApp Business API via Meta and uses leading AI models to power your agent.
WhatsApp Business API
Via Meta Embedded Signup
Official Meta integration with secure OAuth. Connect your WhatsApp Business number in clicks — no API keys required.
AI-Powered Responses
RAG + LLM
Retrieval-augmented generation ensures every reply is grounded in your knowledge base — accurate, on-brand, and hallucination-free.
Supported knowledge sources
Train your agent from any of these content types