How chatdivo works
Create an AI agent, teach it your content, connect WhatsApp, and let it handle customer messages - 24/7, in under 5 minutes.
1. Teach your AI agent
Upload docs, add website links, or paste text. Your agent learns from your content and only responds based on what you've shared.
2. Connect WhatsApp Business
Link your WhatsApp Business number in a few clicks. No technical setup, no developer needed.
3. Your AI replies, live
Your agent starts responding to every incoming WhatsApp message instantly. When it can't help, it passes the conversation to your team.
Everything your WhatsApp support needs
One platform to replace slow replies, missed messages, and generic chatbots - with an AI that actually knows your business.
Answers from your content only
Every reply is based on what you've uploaded - your products, policies, FAQs. No guessing, no wrong answers.
Live on WhatsApp Business
Connect your existing WhatsApp Business number. Customers message the same number - your AI handles the replies.
Hands it over when needed
When a question needs a human, your team gets the conversation with the full message history ready.
See what's working
Track how many messages your AI handles, which questions come up most, and where your content needs updating.
Sounds like your brand
Set the tone, language, and personality. Customers won't know it's AI - unless you want them to.
Replies in seconds, 24/7
No missed messages, no delays. Your AI agent is always on - weekends, public holidays, middle of the night.
Built on platforms your customers already trust
chatdivo works with the tools your business already uses - no extra software, no complexity.
WhatsApp Business
Official Meta integration
Connect your WhatsApp Business number in a few clicks. Customers keep using the same number they already know.
AI That Knows Your Business
Trained on your content
Your AI agent answers using only your approved content - accurate, on-brand, and free from wrong information.
What you can teach your AI agent
Upload or connect any of these content types
How Chatdivo Works - Set Up Your AI WhatsApp Agent in Minutes
Getting started with Chatdivo takes less than ten minutes. Our platform is designed for business owners who want AI-powered WhatsApp support without technical complexity. There are no APIs to configure, no code to write, and no chatbot flows to design. You simply teach your AI agent about your business, connect WhatsApp, and turn on auto-reply.
Step 1: Teach Your AI Agent
Start by uploading your business content. This can be PDF documents, website URLs, FAQ pages, product catalogs, or plain text. Chatdivo processes everything using AI embeddings, creating a structured knowledge base that your agent can search through instantly. The more content you provide, the smarter your agent becomes. You can update and retrain your agent at any time as your business evolves.
Step 2: Connect WhatsApp Business
Link your WhatsApp Business number using Meta's secure embedded signup. Chatdivo guides you through the process - select your business account, choose a phone number, and confirm. The platform handles all the technical setup including webhook configuration, message routing, and API authentication. See our feature overview for details on what's included.
Step 3: Your AI Replies, Live
Once connected, enable auto-reply and your AI agent starts responding to every incoming WhatsApp message. It retrieves the most relevant information from your knowledge base and generates natural, conversational responses. Customers get instant answers while you focus on running your business.
What Happens Behind the Scenes
When a customer sends a message, Chatdivo's pipeline converts it into an embedding, searches your knowledge base for relevant content, and sends both the question and context to the AI model. The result is a response that's grounded in your actual business information - not hallucinated or generic. The entire process takes two to four seconds.
Ready to try it? Choose a plan and create your first AI agent today. If you have questions, check our FAQ or contact support.