Product features

Smart features for WhatsApp automation

chatdivo combines RAG-powered AI, WhatsApp Business API, analytics, and human handoff into one platform — set up in minutes.

WhatsApp Business API
RAG-powered AI
Human handoff

Everything you need in one platform

What chatdivo can do

Automate WhatsApp customer support with AI that knows your business — reduce response times and scale effortlessly.

RAG-powered replies

Every WhatsApp response is generated from your knowledge base — no open internet, no hallucinations.

WhatsApp Business API

Connect your number via Meta's official OAuth flow — secure, instant, no API keys needed.

Human handoff

When the AI can't help, escalate to your team with full conversation context preserved.

Analytics & insights

Track messages, resolution rates, popular questions, and find gaps in your knowledge base.

On-brand tone

Customize your agent's personality, language, and response style to match your brand.

24/7 auto-reply

Never miss a message — your agent responds to WhatsApp conversations instantly, any time of day.