Everything you need to handle customer messages on WhatsApp
chatdivo puts an AI agent on your WhatsApp Business number. It learns from your content, answers questions instantly, and passes conversations to your team when needed - no technical expertise required.
Everything in one place
What chatdivo does for your business
Automate customer conversations on WhatsApp with an AI agent that knows your business - reduce response times and never miss a message.
Answers from your own content
Upload your docs, product info, or FAQs. Your AI agent only replies using what you've approved - accurate, on-brand, every time.
Live on WhatsApp Business
Connect your business number in a few clicks. Your AI agent goes live on the same WhatsApp number your customers already use.
Hands it over when needed
Whenever a question needs a human touch, your team gets the conversation with full message history included.
See what's working
Track messages handled, questions answered, and where customers get stuck - so you can keep improving.
Sounds like your brand
Set your agent's tone, language, and style. It communicates exactly the way your business does - professional, friendly, or casual.
Replies 24/7, instantly
No delays, no missed messages. Your AI agent responds to every WhatsApp conversation in seconds - day or night.
Chatdivo Features - Everything You Need for AI WhatsApp Support
Chatdivo combines retrieval-augmented generation (RAG) with WhatsApp Business integration to deliver the most accurate AI-powered customer support available. Unlike generic chatbots that rely on pre-scripted flows, Chatdivo's AI agents are trained on your specific business content and grounded in facts, ensuring every response is relevant, accurate, and on-brand.
Knowledge Base Training
Upload documents, import website pages, or paste FAQs - Chatdivo processes your content using advanced AI embeddings to build a searchable knowledge base. When a customer asks a question, the AI retrieves the most relevant information from your knowledge base and generates a natural, conversational response. No coding or prompt engineering required.
WhatsApp Business Integration
Connect your WhatsApp Business number through Meta's official embedded signup in under five minutes. Chatdivo handles the technical complexity - webhook configuration, message routing, and API authentication - so you can focus on your business. Learn how the three-step setup works.
Human Handoff and Live Chat
Not every conversation should be handled by AI. Chatdivo's intelligent handoff system detects when a customer needs human assistance and seamlessly transfers the conversation to your team. Agents can monitor all conversations in real time, jump in when needed, and switch back to AI mode when resolved.
Analytics and Performance Insights
Track key metrics like response time, customer satisfaction, conversation volume, and AI confidence scores. Chatdivo's analytics dashboard gives you visibility into how your AI agent is performing and where your knowledge base may need improvement. Use these insights to continuously refine your customer experience.
Multi-Language Support
Chatdivo detects the customer's language and responds accordingly - no configuration needed. Whether your customers write in English, Spanish, Arabic, or Mandarin, the AI adapts automatically. This makes Chatdivo ideal for businesses serving international markets. Ready to get started? Compare our plans or talk to our team.